Microsoft Word Intermediate
This one-day Microsoft Word Intermediate course helps users enhance document formatting, manage complex layouts, and create professional documents efficiently.
IT Consultant
Monica is an experienced and enthusiastic corporate trainer, assessor and coach with over 30 years’ experience of delivering engaging, impactful and inclusive learning across a wide range of sectors, including local authorities, further education, and corporate organisations. With a Master’s degree in Post-16 Education and a strong foundation in adult learning, Monica specialises in creating engaging, inclusive training that meets the needs of diverse audiences. She specialises in professional development, Microsoft Office training, TEFL, and accessibility, supporting organisations to create clear, effective, and inclusive communication.
With strong communication skills, Monica is able to build a strong rapport with learners at all levels. She combines clarity, structure, and empathy in her delivery, ensuring that complex concepts are accessible and practical. Her background in coaching further enhances her training, enabling her to support individuals not only in developing skills but also in building confidence and capability.
Throughout her career, Monica has worked with a wide range of organisations, delivering both face-to-face and virtual training. She is passionate about inclusion, clear communication, and helping individuals and organisations reach their full potential.
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