About This Course

Coaching is a critical skill in organisations, offering significant value to both individuals and the organisation when applied effectively. This programme provides a comprehensive introduction to coaching for those with little or no formal experience, enabling participants to develop coaching and feedback skills that enhance competence, confidence, and performance, strengthen relationships, and provide insight into human behaviour, including strategies for supporting challenging individuals.

Course Outline

During this Coaching Skills training course, participants will explore the key techniques required to coach effectively and support individual performance:

  • Understanding coaching and its purpose by exploring what coaching is, its benefits and why it is valuable within organisations
  • Coaching style and flexibility to recognise different coaching approaches, understand personal preferences and adapt style to suit different situations and individuals
  • Learning and development in coaching by understanding how adults learn, the learning cycle and how coaching supports development and performance improvement
  • Performance and motivation to identify different performance levels, understand what drives behaviour and apply techniques to support and motivate individuals, including challenging situations
  • Developing effective coaching skills by building rapport, strengthening questioning and listening techniques, and delivering clear and constructive feedback
  • Using coaching frameworks to set clear objectives and structure conversations using models such as SMART and GROW
  • Practical application of coaching through structured practice sessions, feedback and reflection to build confidence and capability

Who Should Attend

This Coaching Skills training course is ideal for professionals responsible for supporting others’ development and performance within their role.

It is particularly suited to:

  • Managers, team leaders and supervisors looking to develop their coaching capability
  • HR professionals, trainers and those involved in learning and development
  • Individuals who want to improve communication, feedback and people management skills
  • Anyone looking to build confidence in coaching others in the workplace

No previous coaching experience is required, making this course suitable for those new to coaching or looking to formalise their existing approach.

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Learning Outcomes

  • Understand the purpose and value of coaching and how it can support individual development and organisational performance
  • Adapt coaching style effectively to suit different individuals, situations and performance needs
  • Use effective questioning, listening and communication skills to support meaningful coaching conversations
  • Structure coaching sessions confidently using recognised frameworks to drive clear outcomes and actions
  • Support performance and behaviour change by applying practical coaching techniques, feedback and motivation strategies

Course Reviews

Effective communication

Very engaging, Mary has a wide range of experience that she uses to great effect

Charlie Cook
BRG
March 3, 2026

Communication with confidence

It was very beneficial, learnt new things which I am going to take in my role

Robin Maenzanise
Kings College London
June 10, 2026

Communication & Engagement training

Interesting, informative and useful. It has been a pleasure to participate in the course with Sally. She is clearly very well prepared and able to involve the participants without pressuring them

Angela
Panache Lingerie Ltd
April 24, 2026

Communication & Engagement

Really helpful it made you look at how you act without thinking how it can be perceived. Sally made everyone feel at ease and it was easy to open up.

Helen Harris
Panache Lingerie Ltd
April 22, 2026

Communicating with Confidence

Interactive and very useful. Olivia was very engaging with all of us which I really like it.

Brenda Roso
King’s College
June 10, 2026

Communicating with Confidence

Useful and very informative. Loved all the content in general.

Yara Viegas
King's College
August 18, 2026

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Check Our FAQs

What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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