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Home • Training Courses • Leadership & Management • Coaching in the Workplace

About This Course

This practical, interactive course introduces the key principles of effective workplace coaching. Designed for those with little or no formal coaching experience, it helps participants develop the skills and confidence to support, motivate, and empower others. Through discussions, role-plays, and real-life scenarios, delegates will learn how to give constructive feedback, improve relationships, and enhance individual and team performance. The course also explores what drives human behaviour and how to use coaching techniques to address challenges and boost results. 

Course Outline

During this course, participants will develop practical coaching skills to support, motivate, and empower others through feedback, real-life scenarios, and proven coaching techniques.

  • Understanding Coaching – Explore what coaching is, how it differs from training or mentoring, and how effective coaching drives individual and organisational performance.
  • Coaching Styles and Approaches – Learn different coaching styles, when to use them, and how to adapt your approach to suit different people and situations.
  • Coaching Framework and Learning Styles – Understand how coaching fits within the Learning and Development Cycle and adapt your style to different learning preferences.
  • Performance and Motivation – Examine the levels of performance, what drives behaviour, and how to motivate and engage individuals in different situations.
  • Core Coaching Skills – Develop key skills in questioning, active listening, and rapport building to create effective coaching conversations.
  • Effective Feedback – Use structured models to deliver constructive feedback that drives improvement and strengthens relationships.
  • Goal Setting and The GROW Model – Apply the GROW Model and SMART objectives to structure coaching sessions and support measurable progress.
  • Practical Coaching and Development Planning – Practise coaching conversations, receive feedback, and create an action plan to apply your skills in the workplace.

Who should attend

This course is ideal for managers, team leaders, and professionals who want to develop coaching skills to support, motivate, and improve the performance of others.

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Learning Outcomes

  • Explain the purpose and benefits of coaching and recognise when it is the most effective development tool.
  • Identify and adapt coaching styles to suit different individuals, situations, and performance levels.
  • Understand how adults learn and what drives behaviour and how personal preferences influence coaching outcomes.
  • Use coaching techniques effectively to motivate others, improve performance, and manage challenging behaviours.
  • Establish rapport, trust, and open communication to create productive and supportive coaching environments.
  • Apply questioning, listening, feedback, and goal-setting techniques to deliver structured coaching sessions with measurable outcomes.

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026
All Reviews

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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Leadership & Management

1 Day - 09:30 till 16:30

Coaching in the Workplace

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Coaching in the Workplace

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