About This Course

This course equips leaders, supervisors, and managers with the practical skills to build and sustain high-performing teams through clear communication, strong leadership, and effective collaboration. Participants will learn how to strengthen trust, address conflict constructively, and navigate team dynamics with confidence, while motivating individuals and aligning them around shared goals. Through practical tools and real-world application, the course supports leaders in creating a positive, resilient team environment where people work together effectively and consistently deliver results.

Course Outline

During this course, participants will learn the key principles of leading high-performing teams, including how to communicate clearly, build trust, and foster strong collaboration. They will explore strategies to manage team dynamics, address conflict constructively, and motivate individuals to achieve shared goals. Participants will also develop practical skills to support team development, strengthen resilience, and create an environment where people perform at their best.

  • Evaluating Team Effectiveness – Gain clarity on how your team is functioning and identify opportunities to enhance overall performance.
  • Understanding Team Dynamics – Use the Tuckman model to recognise your team’s development stage and apply strategies that support progress.
  • Five Dysfunctions of a Team – Explore the core behaviours that enable effective teamwork and understand how the absence of these behaviours creates dysfunction.
  • Building Trust – Learn why trust underpins team success and discover approaches to strengthen trust and connection.
  • Managing Conflict Within Teams – Develop proactive strategies to minimise destructive conflict and facilitate constructive, solution-focused discussions.
  • Leadership Power and Influence – Examine seven sources of leadership power and identify how to use influence ethically and effectively.
  • Adapting Leadership Styles – Understand how to adjust your leadership approach to meet the needs of your team and situation while building engagement and achieving outcomes.
  • Personal Action Planning – Create practical goals and habits to strengthen your leadership approach and support your team’s ongoing success.

Who should attend

This course is ideal for leaders, managers, and supervisors who want to strengthen their ability to lead high-performing teams. It is particularly suited to those looking to improve communication, build trust, manage team dynamics, and drive consistent results through effective leadership and collaboration.

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Learning Outcomes

  • Assess and develop team performance by identifying team development stages and applying appropriate leadership strategies
  • Build trust and strengthen collaboration to improve morale, engagement, and overall team effectiveness
  • Manage conflict constructively to reduce unproductive behaviours and maintain positive working relationships
  • Use influence and power effectively to enhance credibility, gain commitment, and achieve better outcomes
  • Apply different leadership styles confidently to meet team needs, support development, and drive results

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026

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Check Our FAQs

What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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