About This Course

Effective stakeholder management is a critical leadership skill in today’s complex organisations. This interactive workshop helps leaders identify, analyse, and strengthen relationships with key internal and external stakeholders. Through practical exercises and real-time application, delegates will assess how they currently manage these relationships and explore strategies to influence more effectively. Participants will leave with a clear, actionable stakeholder management plan tailored to their role.

Course Outline

During this course, participants will develop the skills to identify, analyse, and influence stakeholders effectively while building strong, productive relationships.

  • Understanding Stakeholders and Organisational Dynamics – Explore how organisations function, including internal politics, power structures, and informal networks that influence decisions.
  • Profiling Stakeholders and Their Interests – Identify key stakeholders, understand their priorities, and assess their level of influence and interest.
  • Mapping and Prioritising Stakeholders – Use practical tools to categorise stakeholders and develop tailored communication strategies for different groups.
  • Building Rapport and Trust – Develop techniques to engage effectively, build credibility, and establish strong, trust-based relationships.
  • Influencing and Managing Objections – Apply strategies to handle resistance, overcome objections, and influence stakeholders with confidence and authenticity.
  • Understanding Motivation and Behaviour – Gain insight into what drives stakeholder behaviour and adapt your approach to align with their motivations.
  • Managing Role Conflict and Organisational Politics – Identify potential conflicts and navigate internal politics constructively to maintain collaboration.
  • Enhancing Communication and Relationship Management – Strengthen communication, listening, and feedback skills to build effective, long-term stakeholder relationships.

Who should attend

This course is ideal for managers and professionals who need to manage stakeholders effectively, build strong relationships, and influence outcomes within complex organisational environments.

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Learning Outcomes

  • Understand stakeholders and organisational dynamics to navigate influence, decision-making, and workplace relationships effectively
  • Profile and prioritise stakeholders to identify interests, influence, and appropriate engagement strategies
  • Build rapport and trust with key stakeholders to develop strong, credible, and productive relationships
  • Influence stakeholders and manage objections confidently using authentic and effective communication techniques
  • Manage organisational politics and stakeholder relationships effectively to maintain collaboration and achieve positive outcomes

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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