About This Course

This one-day course equips leaders and teams to build a culture where people feel safe to speak up, take risks, and share ideas without fear of judgment. Psychological safety drives teamwork, innovation, and wellbeing — and this session provides the tools to make it part of everyday practice. Participants will learn the core principles of psychological safety, explore the neuroscience of trust and inclusion, and develop practical strategies for open communication, empathetic leadership, and constructive feedback. Ideal for leaders, supervisors, and HR professionals seeking to create inclusive, high-performing, and resilient workplaces.

Course Outline

During this course, participants will learn how to build and embed a culture of psychological safety through empathetic leadership, open communication, and practical everyday strategies.

  • Understanding Psychological Safety – Explore the history, definition, and importance of psychological safety and how it influences team performance and well-being.
  • The Neuroscience of Safety and Trust – Learn how the brain responds to threat and reward, and how to foster trust, inclusion, and belonging in your team.
  • Key Concepts and Terminology – Clarify essential terms, including psychological safety, psychosocial hazards, mental health, and well-being, and understand their practical relevance in the workplace.
  • Building a Psychologically Safe Culture – Identify the characteristics of safe, high-performing workplaces and learn how to cultivate “rewarded vulnerability” and openness.
  • Communication for Safety and Inclusion – Develop essential communication and listening skills that encourage transparency, respect, and constructive dialogue.
  • Leading with Empathy and Curiosity – Apply inclusive leadership practices that support honesty, learning, and collaboration — even during difficult conversations.
  • Managing Psychosocial Risks – Understand common workplace psychosocial hazards and how to proactively prevent or reduce their impact.
  • Action Planning for Sustainable Change – Create a personal or team action plan to integrate psychologically safe practices into everyday leadership and team culture.

Who should attend

This course is ideal for leaders, managers, supervisors, and HR professionals who want to create a more open, inclusive, and high-performing team environment. It is particularly suited to those responsible for leading others, shaping team culture, or improving engagement, communication, and well-being within their organisation.

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Learning Outcomes

  • Understand the importance of psychological safety and its impact on wellbeing, engagement, and performance
  • Recognise the connection between psychological safety and mental health to support healthier, more effective teams
  • Apply practical techniques to build trust and inclusion using insights from neuroscience and human behaviour
  • Communicate openly and empathetically to encourage collaboration, honesty, and constructive dialogue
  • Create psychologically safe working environments by identifying risks and embedding supportive practices into everyday leadership and teamwork

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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