About This Course

This course helps managers turn appraisals into a powerful tool for engagement and performance. Participants will learn to provide constructive feedback, support staff development through PDPs and training, and foster strong, empowering relationships with their team. By mastering effective communication and performance coaching, managers can inspire, motivate, and maximise the potential of both individuals and the team.

Course Outline

During this course, participants will develop the skills to deliver effective appraisals, provide constructive feedback, and support individual and team performance.

  • Understanding the Purpose of Appraisal – Explore the benefits of appraisals for individuals, teams, and the organisation.
  • Managing Performance Proactively – Understand the impact of poor performance and why issues should be addressed outside the appraisal process.
  • Providing Constructive Feedback – Develop skills to deliver feedback that motivates improvement and supports employee growth.
  • Objective Setting and Responsibility – Understand your role in setting objectives from induction through to appraisal and aligning them with organisational goals.
  • Translating Department Goals to Individuals – Identify departmental priorities and effectively cascade them to team members through appraisal.
  • SMART Objectives – Learn how to create specific, measurable, achievable, relevant, and time-bound objectives within the appraisal process.
  • Planning for Effective Appraisals – Prepare for appraisal discussions to ensure they are structured, meaningful, and productive.
  • Practical Appraisal Interviewing Skills – Practise appraisal conversations and apply techniques to build confidence and competence in real scenarios.

Who should attend

This course is ideal for managers and team leaders responsible for conducting appraisals and managing employee performance effectively.

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Learning Outcomes

  • Understand the purpose and benefits of performance management systems for employees, managers, and the organisation.
  • Recognise the importance of managing performance consistently and addressing issues promptly.
  • Prepare evidence, documentation, and SMART objectives to support structured and effective appraisal discussions.
  • Assess individual performance objectively and accurately using relevant guidance and data.
  • Deliver constructive feedback effectively to motivate, engage, and develop employees.
  • Plan and support ongoing development by linking appraisal outcomes to personal growth and organisational goals.

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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