About This Course

In today’s fast-moving business environment, success favours those who negotiate with confidence and influence others to achieve ambitious goals. Negotiation isn’t just about following a meeting structure—it’s about understanding people. This programme explores negotiation styles, persuasion methods, and practical strategies to boost personal performance and impact. It is ideal for team members looking to enhance their negotiation skills and build confidence in a variety of workplace situations.

Course Outline

During this course, participants will develop the skills and confidence to negotiate effectively, influence outcomes, and achieve successful agreements.

  • Understanding Negotiation – Explore what negotiation is, why it matters, and the difference between adversarial and cooperative approaches.
  • Negotiation Process & Planning – Learn how to prepare effectively, structure negotiations, and plan strategies for success.
  • Personal Power & Influence – Identify ways to increase personal impact, understand your negotiation style, and leverage strengths.
  • Behavioural Analysis & Styles – Recognise different behaviour types and adapt your approach to manage challenging situations.
  • Managing Relationships & Positioning – Build and manage relationships, establish your position, and control negotiation dynamics.
  • Tactics, Concessions & Movement – Apply negotiation tactics, manage concessions, and guide discussions toward agreement.
  • Communication Skills – Develop effective verbal and non-verbal communication to influence and maintain clarity throughout negotiations.
  • Closing & Avoiding Mistakes – Learn how to close negotiations successfully and avoid common pitfalls.

Who Should Attend

This course is ideal for professionals at all levels who want to improve their negotiation and influencing skills. It is particularly valuable for those involved in client interactions, stakeholder management, or any role where achieving successful agreements and influencing outcomes is essential.

It is particularly suited to:

  • Individuals who deliver presentations as part of their role
  • Managers and team leaders presenting to teams or stakeholders
  • Professionals involved in client presentations or business communication
  • Anyone looking to improve public speaking and presentation confidence

No prior presentation training is required, making this course suitable for beginners and those looking to refine their existing skills.

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Learning Outcomes

  • Enter negotiations with confidence by understanding the key skills, principles, and elements involved.
  • Assess and adapt your negotiation style to suit different situations and improve effectiveness.
  • Apply proven negotiation techniques to handle high-stakes discussions and overcome challenges.
  • Communicate persuasively and assertively to achieve clear, impactful outcomes.
  • Create mutually beneficial agreements by balancing your objectives with the needs of others and committing to continuous improvement.

Course Reviews

Effective communication

Very engaging, Mary has a wide range of experience that she uses to great effect

Charlie Cook
BRG
March 3, 2026

Communication with confidence

It was very beneficial, learnt new things which I am going to take in my role

Robin Maenzanise
Kings College London
June 10, 2026

Communication & Engagement training

Interesting, informative and useful. It has been a pleasure to participate in the course with Sally. She is clearly very well prepared and able to involve the participants without pressuring them

Angela
Panache Lingerie Ltd
April 24, 2026

Communication & Engagement

Really helpful it made you look at how you act without thinking how it can be perceived. Sally made everyone feel at ease and it was easy to open up.

Helen Harris
Panache Lingerie Ltd
April 22, 2026

Communicating with Confidence

Interactive and very useful. Olivia was very engaging with all of us which I really like it.

Brenda Roso
King’s College
June 10, 2026

Communicating with Confidence

Useful and very informative. Loved all the content in general.

Yara Viegas
King's College
August 18, 2026

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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