Microsoft Outlook Masterclass

About This Course

This course equips participants with the skills to use Microsoft Outlook efficiently and effectively for everyday work. Participants will learn how to send and respond to emails, manage their Calendar, schedule meetings, and work with tasks and notes. In the afternoon session, the focus shifts to customising and personalising Outlook, including searching for items, organising emails with rules and folders, and sharing calendars to improve collaboration. This course is designed for users who are familiar with Windows and already use Outlook in their daily work.

Course Outline

During this course, participants will develop the skills to manage emails, schedules, and tasks efficiently using Microsoft Outlook.

• Getting Started with Outlook – Navigate the interface and manage basic email functions.
• Composing Messages – Create, format, and send professional emails with attachments and links.
• Organising Messages and Folders – Manage emails using folders, categories, filters, and junk mail settings.
• Managing Contacts – Create, organise, and maintain contact information effectively.
• Scheduling Appointments and Meetings – Use the calendar to plan and manage meetings and events.
• Managing Tasks and Notes – Track tasks, manage notes, and organise workloads.
• Customising Outlook and Sharing Information – Personalise settings, share calendars, and delegate access.
• Advanced Organisation and Collaboration – Use rules, colour coding, and collaboration tools to improve productivity.

Who should attend

This course is ideal for professionals who use Outlook regularly and want to improve their efficiency and organisation. It is particularly valuable for those managing high volumes of emails, meetings, and tasks who want to streamline workflows and enhance productivity.

Would Your Team Benefit From Outlook Training?

Find out how we can empower your employees to harness the full potential of their potential.

Contact Us