LEADERSHIP AND MANAGEMENT
Our courses inspire new levels of
performance by utilising the latest thinking and best practices.
- Heart of leadership
- Leading and developing high performing teams
- Identify talent
- Emotional Intelligence
PERSONAL IMPACT AND EFFECTIVENESS
Our courses focus on developing and improving personal effectiveness as well as maximising team performance, crucial to overall business growth.
- People management
- Graduate programmes
- Psychometric tests
CUSTOMER SERVICE TRAINING
Our Customer Service programmes are engaging, inspiring, fun, interactive and relevant to the specific scenarios that clients can face.
- Communicating effectively
- Empathy, dealing with confrontation, complaints.
- Tactics to diffuse difficult conversations
- Understanding what excellence is
Exceptional IT training delivered by experienced trainers all for a great price.
- Excel, Word, PowerPoint, Outlook, Access, Project, VBA, SharePoint
- Financial – Finance for non-financial managers
- Database design
- Bespoke systems