Frequently asked questions
Browse our frequently asked questions about our training courses. Please, contact us if you cannot find the answer you need.
Depending on which course you attend will depend on the prior knowledge – please refer to the various outlines to confirm pre-requisites. If unsure then please give us a call to talk through.
Yes, absolutely, our courses can be delivered all over the world.
Yes, we appreciate that not one course fits all. We are more than happy to create a bespoke course that works for your colleagues at our location or at a location that works for you. We work with you to understand your objectives and build the course using your sample data and scenarios.
Please ring for details as this depends on numbers and location – we take each enquiry on an individual basis and prepare individual quotes.
Nothing, just yourselves. We can provide the laptops or if you prefer to work on your own that is no problem – just let us know and we can accommodate. We can provide pens/paper/drinks.
Depending on the type of course we would suggest the following:-
- IT – a maximum of 8 delegates. Ideal number is 6 but happy to work on a 1-2-1 basis if required.
- Soft Skills – our preference would be a maximum of 14, but this can be discussed
For all training on our premises we provide hot and cold drinks and a buffet lunch. If we are training on your premises, then this will potentially be provided by your company.
- For the majority of our IT Training courses we provide a PDF copy of our manuals that have been written by Sarah Elliott. Alternatively, if these aren’t available then we can recommend good reference books from Amazon.
- For our Soft Skills course we provide an actual handout.
If you want to bring your laptop that is fine, alternatively we can provide – just keep us posted.
Yes, certificates can be provided after the training – please request.
Generally, the fact that you have attended a full day course with us means you have “passed”.
Generally, our courses are 1 day in duration, but we accept that this does not necessarily work for everyone. Talk to us about our half day or bite size or floor walking sessions.
All our training is presented by consultants who are fluent in English.
We welcome people of all ages.
If required, we can run courses at weekends and evening.
All our courses are either face to face or eLearning. We do operate from training centres as well as on your company premises.