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Wessex Water

Wessex Water (2023) – Dynamics Project for 500+ Field Users

Wessex Water are in the process of moving all their “Above Ground” Field Service Users (of which there are 500+) to Microsoft Dynamics 365.  Their current Click Mobile and Click Schedule and WAM systems are no longer supported, so they needed to move to a more robust cloud based product.  Elliott Training and their team … Continued

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Network Rail – Bespoke “Service Now” Project

Network Rail have undertaken a significant IT Service Now project, and reached out to Elliott Training to source additional trainers for the duration of the 3 month project during August to October 2021.   The Trainers would be required to deliver virtual classes to their IT department. Elliott Training provided two trainers who were required to … Continued

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Network Rail – Office 365 and Power BI

Network Rail own and operate the railway infrastructure in England, Wales and Scotland on behalf of the nation.  That’s 20,000 miles of track, 40,000 bridges and viaducts and thousands of tunnels, signals, level crossings and points. They also manage rail timetabling and 18 of the largest stations in England, Scotland and Wales.  They operate nationally … Continued

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GKN Aerospace – Excel and VBA Consultancy

GKN is the original aerospace innovator. For decades, GKN technologies have inspired and industrialized the aerospace industry, combining engineering excellence and technology leadership.  They employee over 17,500 in more than 54 manufacturing locations in 14 countries around the world.  Their aero structures, engine systems and special products improve the performance of more than 100,000 flights … Continued

Wessex Water

Wessex Water – Designing elearning and training material

Wessex Water – Information Security System (elearning and training material) In August 2021 Wessex Water approached Elliott Training to work with them on a project for a year to assist in the design and delivery of training for Information Security.  They were looking to create informative, engaging, accessible training material to spread the word and … Continued

LVMH – Elevating Luxury Customer Service Training

Case Study: Elevating Luxury Customer Service at LVMH Background: LVMH, the renowned conglomerate of luxury brands, recognised the critical importance of delivering an exceptional customer service experience to maintain its premium positioning in the market.  With a focus on creating emotional connections, building loyalty, and fostering trust, LVMH aimed to design and implement a bespoke … Continued

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M&S – Excel and PowerPoint Training

M&S have trusted Elliott Training to deliver all their Microsoft Office training courses, whether it be Basic Excel or PowerPoint training or the more technical VBA. Elliott Training and the team are always positive and friendly, easy to work with and prepared to go the extra mile to ensure we get the best out of … Continued

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Tarmac – Google Sheets and MS Office

Tarmac are the UKs leading sustainable building materials & construction solutions business.  They lead in the supply of construction materials comprising aggregates, asphalt, cement, lime, concrete, road contracting, building products and recycling services. Business Requirement Tarmac wants to be seen as an “excellent employer”, they want their staff to feel empowered, actively engaged and involved … Continued

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Wales and West Utilities – Customer Service and MS Office

Customer Service Programme, MS Office, FISH Philosophy Wales and West Utilities have won numerous awards for their exceptionally outstanding Customer Service; therefore this programme was not about under performing issues but about maintaining that performance and continually looking at ways to improve existing skills and methodologies, they believed Elliott Training had the skills and the … Continued

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England Netball – Bite Size Sessions

STAFF CONFERENCE – BITE SIZE SESSIONS   We were recently approached by England Netball to deliver various bite size sessions to all their employees at their annual 2018 Staff Conference.  The following bespoke sessions were created and delivered:   Customer service – during this session we show a short video about the impact poor customer … Continued

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HSBC took on the challenge of upgrading over 1000 staff from Office 97 to 2007 Each member of staff were requested to attend various day courses to familiarise themselves with the significantly new interface and features of Excel, Word and PowerPoint 2007. Elliott Training was pleased to be asked to submit a proposal. Approach Elliott Training … Continued

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Creating bespoke training packages The client challenge: Honda needed to roll out Microsoft Excel training across the whole of the UK. But with so many different types of users, an off-the-shelf training package simply wasn’t going to work. The training solution: Having listened and understood their requirements, we were able to develop a training program … Continued

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First Group

FIRST select Elliott Training Ltd to coach all personnel to use a Bespoke System – CYBORG FIRST were tasked with improving and streamlining the financial aspects of the Rail and Bus divisions throughout the country. The project involved the design and implementation of a Cyborg bespoke system and training of all personnel to effectively use … Continued

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Basic to advanced The client challenge: Pandora needed to up skill their employees in the latest Microsoft Office applications. While some employees only required a basic knowledge, others needed a much more advanced level. The training solution: We developed a fully bespoke training programme tailored to the requirements of each group The result: Pandora were … Continued

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Elliott Training solve the problem for MURCO PETROLEUM using a database solution Murco Petroleum are required to monitor on a daily basis the different oil prices, and the deliveries from terminals to clients. The information is currently recorded using numerous Microsoft Excel spreadsheets, data input was lengthy, extracting the right reports was difficult, and due to the complexity and … Continued

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Unilever – Access Database

Elliott Training solve the problem for UNILEVER using a database solution Unilever are one of the largest food businesses, who create and market food enjoyed by millions of people around the world. Employees and employers have to work together and take responsibility for a safe and healthy workplace which involves monitoring of all types of … Continued

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Unite Student Accommodation

Unite Student Accommodation selected Elliott Training to develop and deliver a training programme to all London Personnel on their Internal Bespoke System – PEX STL For the benefit of Unite a business need was identified to actively sell London properties on a Short Term Let (STL) basis. Certain properties within the Unite business currently manage a number of STL bookings … Continued

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Training for entire workforces The client challenge: For Computershare to really deliver for their customers, they needed to upskill their workforce in various areas to include Leadership, Management, Presentation Skills, Excel and PowerPoint. Training Solution – We developed various bespoke class room based programmes to all employees nationally. The training solution: We developed a bespoke … Continued

Marlborough College

Marlborough College

Marlborough College were looking to invest in their staff and roll out a refreshed approach to Appraisal Development and design of a framework for Management Development covering Executives, Middle Managers (includes academic HOD’s) and Supervisors – Elliott Training were selected. Marlborough College had made a decision to implement a more effective Performance Management system. Previously, Support Staff Line Managers and … Continued

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Elliott Training was chosen to assist BAM PPP with creating an internal team building course BAM PPP manages all phases of Public Private Partnership projects, from design, construction, and financing through to operations and maintenance to provide our public sector customers with a first class service. Within BAM PPP there are 12 Project Managers who are involved in large … Continued

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Aventria have been managing property disposal for some of the UK’s largest lenders and law firms for over a decade. The technology, people and process are tried and tested, and they offer you and your clients complete peace of mind. Each property is dealt with as an individual project, with the specific needs of the … Continued