Emotional Intelligence – Managers and Senior Leaders

About This Course

This session is designed for Senior Leaders and Managers who want to strengthen their emotional intelligence to lead with influence, empathy, and impact. It focuses on developing the self-awareness, resilience, and interpersonal skills required for effective, engaging leadership that inspires confidence and drives performance. Before attending, participants are encouraged to reflect on a real situation where they need to boost their team’s confidence and success—providing a practical foundation for applying emotional intelligence principles throughout the programme.

Course Outline

During this course, participants will develop practical emotional intelligence skills to lift team morale, inspire motivation, build trust, and lead with greater empathy and impact.

• Creating Positive Energy – Explore how leaders can generate and sustain positive energy within teams, fostering enthusiasm, commitment, and focus to achieve organisational goals.
• Reading Energy Levels – Learn to recognise and interpret the emotional energy and engagement levels of individuals and teams to respond effectively and maintain motivation.
• Inspiring Positivity – Develop techniques to shift attitudes and create a positive work environment, especially during times of challenge or change.
• Building Self-Belief – Understand how to enhance confidence in yourself and others, empowering teams to take ownership, make decisions, and deliver results.
• Understanding Motivational Needs – Identify your own key motivators and those of your team members to drive performance through personalised and meaningful engagement.
• Developing Motivational Strategies – Create targeted strategies to sustain motivation and productivity, linking individual drivers to organisational objectives.
• Making People Feel Valued – Learn how recognition, appreciation, and authentic communication contribute to stronger relationships, higher morale, and greater retention.
• Applying Emotional Intelligence in Leadership – Integrate emotional intelligence skills into everyday leadership practice to enhance decision-making, collaboration, and overall team performance.

Who should attend

This course is ideal for individuals in senior leadership and management roles who are looking to enhance their emotional intelligence and lead more effectively. It is particularly suited to those who want to build stronger relationships, inspire confidence within their teams, and improve overall performance through greater self-awareness, empathy, and resilience.

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