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Home • Training Courses • Leadership & Management • Mentoring and Coaching Programme

About This Course

Mentoring is a unique skill that goes beyond coaching or managing performance. It’s about guiding growth, sharing experience, and inspiring confidence. In a virtual setting, though, it’s easy for mentoring to overlap with coaching or performance discussions. This workshop helps mentors stay focused on what truly matters — building meaningful connections and supporting personal and professional development through effective, purposeful mentoring conversations.

Course Outline

During this course, participants will develop the skills to mentor effectively, build meaningful relationships, and support the personal and professional growth of others.

  • Understanding the Mentoring Role – Define what mentoring is and is not, clarify expectations and responsibilities, and distinguish the mentor’s role from that of a line manager.
  • Establishing Boundaries and Managing Challenges – Explore common challenges and develop strategies to maintain clear, professional boundaries when supporting others.
  • Assessing Starting Points – Reflect on your experience, communication style, and strengths, and adapt your approach to different mentees and situations.
  • Building a Mentoring Framework – Establish structure through contracting, setting agendas, agreeing frequency, maintaining confidentiality, and managing records.
  • Developing Core Mentoring Skills – Build key skills in active listening, questioning, and feedback while balancing guidance with empowerment.
  • Effective Communication in Mentoring – Strengthen rapport through verbal and non-verbal communication and develop confidence in both in-person and virtual mentoring.
  • Applying Mentoring in Practice – Practise mentoring techniques, reflect on learning, and identify areas for development.
  • Sustaining Mentor Development – Create action plans for continued growth and build a peer network to share experience and support ongoing development.

Who should attend

This course is ideal for managers and professionals who are responsible for mentoring others and want to build the skills to support development effectively.

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Learning Outcomes

  • Demonstrate the practical skills, knowledge, and confidence required to be an effective mentor.
  • Define the purpose of mentoring clearly to ensure value for both the mentee and the organisation.
  • Identify and address common mentoring challenges when supporting new trainees in real-world scenarios.
  • Establish and maintain productive mentoring relationships with professionalism and consistency.
  • Provide emotional support appropriately while maintaining clear boundaries and professional focus.
  • Develop and sustain a collaborative mentor network to share best practice and ongoing support.

Course Reviews

Mentor and coaching

Inspirational and engaging. Matt is a fantastic trainer who ensured we were all included and felt part of the course. He gave us some fantastic tools to use in our mentoring journey and hopefully we will see him again soon.

Miranda Clegg
Cemex
May 11, 2026

Giving and Receiving feedback

Informative and engaging. She was very engaging and enthusiastic. Lots of activities.

Charlotte Griffiths
BRG
January 27, 2026

Giving and Receiving Feedback

Very clear, engaging and well produced. Had a breadth of experience across a wide range of industries and applied this knowledge really well with lots of examples

Charlie Cook
BRG
January 27, 2026

Emotional intelligence

Very interactive and enjoyable. Sandra was an excellent guide through the subject matter, thankyou

Mark helf
Omya
May 27, 2026

Emotional intelligence

Really informative and provoked me to think and reflect. Amazing training from Mary - she was very informative

Emily Andrews
UWL SU
June 25, 2026

Emotional Intelligence

It was eye opening. There are so many things we do as individuals that affects other people and the course opened our eyes to them. The activities outside was great, getting us to move around and work in groups kept the course lively and interactive.

Abdul
UWL SU
June 25, 2026
All Reviews

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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Leadership & Management

1 Day - 09:30 till 16:30

Mentoring and Coaching Programme

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