About This Course

Working with people who think and behave differently can be challenging — but it’s also an opportunity for growth. This course uses the DISC® Profile to help you understand your own communication and behavioural style, recognise others’ preferences, and bridge differences to build stronger, more effective relationships. Designed for professionals who want to enhance communication, teamwork, and leadership effectiveness, this highly interactive course includes group discussions, role-plays, feedback, and real-world scenarios to help you apply DISC® principles with confidence and impact.

Course Outline

During this course, participants will explore how to understand their own and others’ communication styles using the DISC® Profile, enabling them to adapt their approach and build more effective working relationships.

  • Understanding Behavioural Profiles – Gain a deeper understanding of the DISC® model and how different personality types influence communication, motivation, and behaviour in the workplace.
  • Enhancing Self-Awareness – Identify your own DISC® profile and recognise your communication style, strengths, and potential development areas to improve interactions with others.
  • Managing Challenging Behaviours – Learn practical strategies for dealing with difficult or frustrating behaviours, and how to respond calmly and effectively in tense or high-pressure situations.
  • Building Positive Relationships – Develop the skills to adapt your communication style to connect better with different personality types, fostering stronger, more productive relationships.
  • Reducing Tension and Conflict – Understand the common sources of tension between DISC® profiles and discover how to resolve misunderstandings, prevent escalation, and maintain collaboration.
  • Motivating and Influencing Others – Explore what motivates each DISC® style and how to adapt your approach to inspire, encourage, and engage individuals effectively.
  • Communicating Under Pressure – Learn techniques to remain composed, assertive, and respectful when conversations become difficult or emotionally charged.
  • Applying DISC® for Team Success -Use DISC® insights to strengthen teamwork, improve collaboration, and create a more understanding and supportive working environment.

Who should attend

This course is ideal for professionals at all levels who want to improve their communication, strengthen working relationships, and enhance their effectiveness in teamwork and leadership.

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Learning Outcomes

  • Identify your own DISC® style to better understand your communication and behaviour.
  • Recognise and adapt to others’ styles to build stronger relationships and improve outcomes.
  • Motivate and engage different personalities to enhance collaboration and productivity.
  • Manage tension and resolve differences by applying practical strategies across styles.
  • Increase self-awareness to communicate effectively and prevent conflict escalation.

Course Reviews

Effective communication

Very engaging, Mary has a wide range of experience that she uses to great effect

Charlie Cook
BRG
March 3, 2026

Communication with confidence

It was very beneficial, learnt new things which I am going to take in my role

Robin Maenzanise
Kings College London
June 10, 2026

Communication & Engagement training

Interesting, informative and useful. It has been a pleasure to participate in the course with Sally. She is clearly very well prepared and able to involve the participants without pressuring them

Angela
Panache Lingerie Ltd
April 24, 2026

Communication & Engagement

Really helpful it made you look at how you act without thinking how it can be perceived. Sally made everyone feel at ease and it was easy to open up.

Helen Harris
Panache Lingerie Ltd
April 22, 2026

Communicating with Confidence

Interactive and very useful. Olivia was very engaging with all of us which I really like it.

Brenda Roso
King’s College
June 10, 2026

Communicating with Confidence

Useful and very informative. Loved all the content in general.

Yara Viegas
King's College
August 18, 2026

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What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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