About This Course

This engaging one-day course is designed for team members from all backgrounds who want to improve their professionalism and effectiveness through stronger communication skills. Using interactive discussions, video content, and debates, you’ll explore active listening, understand different behaviours, and learn practical techniques to connect and collaborate effectively with a diverse range of individuals.

Course Outline

During this course, participants will develop the skills to communicate clearly, engage others effectively, and build stronger professional relationships.

  • Welcome and Introductions – Set the tone for the day, outline objectives, and create a collaborative learning environment.
  • Fundamentals of Communication – Explore key principles of clear and impactful communication to build stronger professional relationships.
  • Verbal and Nonverbal Cues – Understand how tone, body language, and nonverbal signals influence interactions, including in hybrid and remote settings.
  • Active Listening – Learn techniques to listen effectively, understand others, and respond appropriately.
  • Engaging and Motivating Others – Discover strategies to engage people, inspire action, and encourage positive behaviours across different personalities.
  • Handling Challenging Conversations – Develop skills to manage difficult discussions constructively and turn conflict into opportunities.
  • Influence and Persuasion – Learn how to communicate with authority and empathy to influence outcomes effectively.
  • Digital Communication – Build confidence communicating across hybrid and remote environments while maintaining clarity and professionalism.

Who Should Attend

This course is ideal for professionals at all levels who want to improve their communication skills, build stronger relationships, and engage more effectively with colleagues, clients, and stakeholders. It is particularly valuable for individuals working in team environments or those looking to enhance their professionalism and interpersonal effectiveness.

Would Your Team Benefit From Communication Skills Training?

Find out how we can empower your employees to harness the full potential of their potential.

Contact Us

Learning Outcomes

  • Understand motivation and how to encourage different individuals to take action.
  • Increase self-awareness by recognising your own motivators and how they differ from others.
  • Influence effectively using strategies to engage others, even in challenging situations.
  • Enhance communication skills to build stronger connections and increase personal impact.
  • Adapt your approach by recognising thinking patterns, improving listening, and tailoring your communication style to different audiences.

Course Reviews

Effective communication

Very engaging, Mary has a wide range of experience that she uses to great effect

Charlie Cook
BRG
March 3, 2026

Communication with confidence

It was very beneficial, learnt new things which I am going to take in my role

Robin Maenzanise
Kings College London
June 10, 2026

Communication & Engagement training

Interesting, informative and useful. It has been a pleasure to participate in the course with Sally. She is clearly very well prepared and able to involve the participants without pressuring them

Angela
Panache Lingerie Ltd
April 24, 2026

Communication & Engagement

Really helpful it made you look at how you act without thinking how it can be perceived. Sally made everyone feel at ease and it was easy to open up.

Helen Harris
Panache Lingerie Ltd
April 22, 2026

Communicating with Confidence

Interactive and very useful. Olivia was very engaging with all of us which I really like it.

Brenda Roso
King’s College
June 10, 2026

Communicating with Confidence

Useful and very informative. Loved all the content in general.

Yara Viegas
King's College
August 18, 2026

Related Courses

Personal Impact & Effectiveness

Advanced Interpersonal Skills – DISC

This interactive course uses the DISC® Profile to help professionals understand communication styles, improve relationships, and enhance teamwork and leadership through practical application.

Personal Impact & Effectiveness

Courageous Conversations

This one-day courageous conversations course equips professionals with the skills to deliver difficult messages, provide feedback, and communicate confidently while maintaining strong relationships.

Personal Impact & Effectiveness

Fabulous Feedback

This one-day feedback training course helps professionals deliver clear, constructive feedback that improves performance while maintaining strong working relationships.

Personal Impact & Effectiveness

Influencing and Persuading Skills

This one-day influencing and persuasion skills course helps professionals communicate with impact, build trust, and achieve better outcomes through effective influence.

Personal Impact & Effectiveness

Persuasive Negotiation Skills

This one-day persuasive negotiation skills course helps professionals negotiate with confidence, influence outcomes, and achieve mutually beneficial results.

Check Our FAQs

What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

Struggling find an answer to your question?

Contact Us

Ready for transformation?

Speak to one of our experts and find out how we can take your learning journey to the next level.

"*" indicates required fields