About This Course

Organisations and individuals establish their credibility with professional and well written correspondence. From basic grammar to tone and style, business-writing skills are essential for individuals at every level in today’s communication driven organisations. This course is aimed at individuals at any level in business to write more professionally and effectively, improving emails, reports and correspondence.

Course Outline

During this course, participants will develop the grammar and writing skills needed to produce clear, professional, and accurate business correspondence.

  • Grammar Fundamentals — Gain a thorough understanding of grammar, from basic to advanced levels.
  • Correcting Errors — Learn how to detect and fix poor grammar and punctuation, and understand which “rules” can be broken.
  • Writing with Confidence — Plan, prepare, and write more effectively while strengthening overall writing skills.
  • Sentence Structure — Master punctuation, verbs, clauses, and subtle differences in usage (e.g., may/might, should/would).
  • Advanced Punctuation — Use commas, semicolons, colons, dashes, apostrophes, hyphens, and relative clauses correctly and confidently.
  • Constructing Documents — Write professional documents, memos, emails, and short reports that achieve results.
  • Professional Communication — Produce written communications that are clear, persuasive, and positively received by the reader.
  • Adapting Writing Style — Tailor your style to suit the type of correspondence while ensuring clarity and brevity.
  • Professional Accuracy — Write clearly and professionally by avoiding unnecessary jargon, clichés, or filler language.
  • Correct Usage — Eliminate common errors by applying sentences, paragraphs, and punctuation effectively.
  • Structural Weaknesses — Identify and correct dangling participles and other common structural mistakes.
  • Grammar Pitfalls — Understand split infinitives and other frequent writing “bugbears” to improve accuracy.
  • The 7 C’s of Business Writing — Apply the principles of Clarity, Conciseness, Concreteness, Correctness, Coherence, Completeness, and Courtesy.

Who Should Attend

This course is ideal for professionals at any level who want to improve the quality of their written communication. It is particularly valuable for those who regularly produce emails, reports, or business correspondence and want to write with greater accuracy, clarity, and confidence.

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Learning Outcomes

  • Save time and improve efficiency by producing accurate, professional business correspondence.
  • Communicate with clarity and confidence through well-structured written communication.
  • Apply a step-by-step approach to planning, drafting, editing, and proofreading documents.
  • Enhance the quality and professionalism of emails, documents, memos, and reports.
  • Develop greater confidence in presenting information clearly, concisely, and appropriately for different audiences.

Course Reviews

Effective communication

Very engaging, Mary has a wide range of experience that she uses to great effect

Charlie Cook
BRG
March 3, 2026

Communication with confidence

It was very beneficial, learnt new things which I am going to take in my role

Robin Maenzanise
Kings College London
June 10, 2026

Communication & Engagement training

Interesting, informative and useful. It has been a pleasure to participate in the course with Sally. She is clearly very well prepared and able to involve the participants without pressuring them

Angela
Panache Lingerie Ltd
April 24, 2026

Communication & Engagement

Really helpful it made you look at how you act without thinking how it can be perceived. Sally made everyone feel at ease and it was easy to open up.

Helen Harris
Panache Lingerie Ltd
April 22, 2026

Communicating with Confidence

Interactive and very useful. Olivia was very engaging with all of us which I really like it.

Brenda Roso
King’s College
June 10, 2026

Communicating with Confidence

Useful and very informative. Loved all the content in general.

Yara Viegas
King's College
August 18, 2026

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Check Our FAQs

What types of training courses do you offer?

We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

Do you offer public courses?

No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

Are your courses bespoke?

Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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