The course was insightful, practical, and highly relevant to improving communication, collaboration, ownership, and customer service in daily operations. Anita was brilliant

Firstly, Gary was fantastic! What a lovely person and a great facilitator, everyone has spoken very highly of him and the content of the course. Two colleagues stopped me in the corridor to tell me it was the best workshop they have been on in years and Gary is brilliant.

It was excellent. We very much enjoyed both day and Tony was a super teacher.

We really enjoyed the course and Tony's facilitation. He was very knowledgeable and his passion for the topic really showed, which in turn got us enthusiastic. I have spoken with the team and they found the course very beneficial, and have already been able to put some of it into practice.

It was fantastic! Olivia was great, kept it multi-sensory and very engaging. Lots of interactive activities which we will all take with us. Today my team have already started the day with a power pose 😊. The wheel of emotions, HEAT, Meet the persona, power pose, Lego… it was all so memorable. We have all learned so much and are very grateful, thank you Olivia

This is the best training course I have been on in my 16 years at National Grid. It was accessible, well-led and the time flew by.