Background

RWC (Reliance Worldwide Corporation) is a global leader in water control systems and plumbing solutions. Operating across international markets, RWC is committed to innovation, operational excellence, and investing in its people to support continued growth and long-term success.

As part of this commitment, RWC sought to strengthen leadership capability across the organisation, developing confident, accountable, and inclusive leaders who could drive performance, manage change, and support their teams in a fast-paced, safety-critical environment.

The Challenge

As the organisation continued to evolve, RWC recognised the need to develop a consistent leadership approach across all levels of management. Leaders required the skills, confidence, and commercial awareness to effectively manage teams, navigate change, and create high-performing, inclusive working environments.

The programme needed to go beyond traditional management training, focusing on practical application, behavioural change, and leadership development that aligned with RWC’s values, culture, and strategic priorities.

Strategy & Approach

Elliott Training designed and delivered a bespoke Leadership and Management Programme tailored specifically to RWC’s business environment and leadership objectives.

Delivered over several months, the programme combined interactive workshops, Action Learning Sets, and practical leadership development activities. Key topics included coaching, performance management, delegation, strategic thinking, commercial awareness, change management, behavioural safety, and inclusive leadership.

Action Learning Sets played a central role in the programme, enabling participants to work collaboratively on real workplace challenges, share experiences, and apply learning directly to their day-to-day leadership responsibilities.

The Results

The programme delivered measurable improvements in leadership confidence, collaboration, and organisational capability.

Participants reported increased confidence in leading teams, managing performance conversations, and supporting employee development. The collaborative structure of the programme also strengthened cross-functional relationships, encouraging greater knowledge sharing and teamwork across the organisation.

Key results included:

  • Increased leadership confidence and capability
  • Improved performance management and feedback skills
  • Stronger delegation and accountability across teams
  • Enhanced cross-functional collaboration and knowledge sharing
  • Greater alignment between leadership behaviours and business objectives
  • Increased focus on inclusion, behavioural safety, and employee development

The Outcome

By investing in a comprehensive leadership development programme, RWC has strengthened its leadership pipeline and created a more consistent approach to people management across the organisation.

The programme has helped leaders develop the skills, mindset, and strategic awareness needed to support business growth while fostering a culture of accountability, inclusion, and continuous improvement. Through practical learning and real-world application, RWC has built a stronger foundation for future leadership success.

4.8/5

average trainer rating

87%

applied new skills immediately

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