About This Course

Transform the way you work with Outlook by unlocking the power of Microsoft Copilot. This practical, hands-on course shows you how to take control of your inbox, streamline communication, simplify meeting management and stay on top of tasks with ease. You’ll discover how AI can save hours of admin time, reduce overwhelm and boost productivity—without adding complexity. Perfect for busy professionals, this session gives you the tools and confidence to work smarter, communicate better and get more done with less effort.

Prerequisites: Participants should have a basic working knowledge of Microsoft Outlook and access to Microsoft Copilot.

Course Outline

During this course, participants will learn how to use AI and Copilot to manage emails, meetings, and tasks more efficiently and productively.

  • Smart Inbox Management with Copilot – Organise, prioritise, and declutter your inbox using AI-powered summaries and responses.
  • AI-Assisted Email Prioritisation – Highlight key messages, identify urgent actions, and reduce time spent managing emails.
  • Efficient Email Drafting and Tone Optimisation – Use Copilot to draft, refine, and adjust tone while maintaining authentic communication.
  • Scheduling and Calendar Management with AI – Plan meetings efficiently with AI-generated agendas, suggested times, and follow-ups.
  • Using Copilot for Meetings in Outlook & Teams – Enhance meetings with summaries, action tracking, and post-meeting insights.
  • Task Management with Outlook, To Do & Copilot – Convert emails into tasks and manage workflows across Microsoft tools.
  • Responsible and Secure Use of AI in Outlook – Understand privacy, security, and ethical considerations when using AI.
  • Personal Productivity Planning with Copilot – Create a tailored plan to integrate AI into daily workflows for long-term efficiency.

Who should attend

This course is ideal for busy professionals, managers, and team members who use Outlook regularly and want to improve productivity using AI. It is particularly valuable for those managing high email volumes, meetings, and tasks who want to work smarter and reduce administrative workload.

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Learning Outcomes

  • Manage your inbox with AI to organise, summarise, and prioritise communications.
  • Create professional emails faster using AI-powered drafting and editing tools.
  • Run more effective meetings with AI-generated agendas, notes, and follow-ups.
  • Prioritise tasks and workflows using AI across Outlook and Microsoft 365.
  • Use AI securely and responsibly by following best practices and governance guidelines.

Course Reviews

Excel Intermediate

Course was one of the best I have ever attended in professional development and will make me more efficient

Anon
Asmodee UK
June 15, 2026

Excel Intermediate

I was amazed by Tony's knowledge and his ability to convey things concisely and clearly. I really enjoyed the course and am confident in my ability to apply some of the knowledge to my day to day work which is what I wanted to get out of it.

Anon
Crown Agents Bank
June 11, 2026

Excel Introduction

Excel - Gary help me loads with a spreadsheet I had! I’ll book onto the intermediate

Anon
Wessex Water
June 2, 2026

Excel

Gary made the information very attainable, it was good we could do the work alongside him.

Anon
Welwyn Hatfield Borough Council
June 2, 2026

Excel Advanced

Tony Barrett is highly knowledgeable in Excel and was able to explain each concept in a way that made it easy for me to understand how to apply it directly to my role.

Anon
CWG
June 16, 2026

PowerPoint

Great course, Louise, great to learn small everyday skills to help speed up

Anon
Stellantis
June 16, 2026

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We offer a wide range of bespoke corporate training solutions across key areas such as leadership, management development, digital skills, workplace communication, customer experience, sales performance, project delivery, team development and professional skills. Each programme can be tailored to your organisation’s objectives, your people and the practical challenges they face at work.

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No. Elliott Training does not currently offer public scheduled courses for individual delegates. We specialise in private corporate training courses delivered exclusively for organisations, teams and groups who require tailored training aligned to their business needs.

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Yes. Our courses can be tailored to your organisation, team and objectives. We can adapt the course content, examples, exercises, case studies and delivery style to reflect your sector, systems, processes and workplace priorities.

Can you create a bespoke course from scratch?

Yes. If you require a course that is not listed on our website, we can design a bespoke training programme around your specific requirements. This is ideal for internal projects, new systems, company initiatives, role-specific development or specialist skills training.

How long are your training courses?

Course length depends on the subject, objectives and level of detail required. We can deliver bite-size sessions, half-day workshops, full-day courses, multi-day programmes or larger training projects across multiple cohorts.

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