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A 1 day course that explores the minute taker’s role in more detail.


The course covers the knowledge and skills required to write effective letters and e-mails for your organisation


Anyone who needs to write letter and e-mails on behalf of their company

Course Outline:

  • Establish the aim
  • Devise the structure
  • Adhere to letter writing rules
  • Deal with letters of complaint
  • Correctly address, entitle and sign off
  • Write effective workplace email
  • Ensure email etiquette is consistent
  • Spell correctly, use grammar, punctuation, and sentence structure
  • Edit and proof read

If you would like to book onto a course or find out more information please fill out our contact form or call us on 01452 341869