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Workshop Duration

2 days minimum possibly 3 – all attendees will lead and facilitate a session and receive feedback, this is it critical to embed the learning. 12 people per session


Facilitation has become recognised as an important management skill, which helps organisations respond effectively to changing business environments.  Facilitators are leverage roles for change, who have ability and commitment to help individuals and groups improve their performance and achieve organisational goals.

Facilitation is a practical skill, which relies upon conscious awareness of humanistic processes including feeling and thinking.  The evaluation process is a self-assessment inventory that gives people a platform and focus for their development on specific areas.

Course Objectives

The role of the facilitator

  • Pre-work: Assess participant’s facilitation skill level (questionnaire)
  • What is facilitation?
  • Facilitation styles
  • Understanding groups
  • Understanding individuals
  • Facilitator and change

The skills of facilitation

  • Facilitative behaviours
  • Developing empathy and trust
  • Neutrality
  • Active listening
  • Questioning
  • Observation
  • Intervention

Facilitation in practice

  • The stages of group work
  • Preparing the group
  • Contracting with the group
  • Overview of group techniques
  • Beginning the session
  • Problem analysis
  • Creative thinking – brainstorming (Round-Robin Brainstorming, The Charette Procedure, The Crawford Slip Method, The Stepladder Technique)
  • Exploring different viewpoints
  • Reaching consensus
  • Facilitating review process
  • Dealing with difficult situations
  • Reviewing performance of the facilitator
  • Facilitation as a management style

If you would like to book onto a course or find out more information please fill out our contact form or call us on 01454 203 355.