A professional development and training consultant with well-developed communication, facilitation and presentation skills, having the benefit of a broad range of experience in designing and delivering development programmes at all levels across a wide range of industries. Able to work on own initiative or as part of a team, strong inter-personal skills and is friendly and approachable with a passion for supporting measurable business improvements in people and performance. Strong analytically and applies sound judgement to decision making. An effective team and individual coach and experienced in assessment / development centres.
PROFESSIONAL ACCREDITATIONS / QUALIFICATIONS
- TESOL Trinity College (University of Wolverhampton)
- NVQ Level 5 Training Strategy
- Psychometric testing
- OPQ Level B
- SHL Occupational Testing
- SHL Test Administration
- Criterion Level B
- Emotional Intelligence (Previsor)
- Certificate in Personal Coaching
- MAP Assessor (Management Assessment of Proficiency) Licensed Accreditation
- NVQ Level 4 Training and Development
- NVQ Assessor Awards and D32 and D33
- NVQ Internal Verifier D34
- BTEC National Certificate
- Welcome Host Award for Customer Service Excellence
- Institute of Leadership and Management / City and Guilds Approved Centre
- Hi-Tec Training in Design, Delivery and Evaluation
- Nine Factors Accredited Consultant
- OPITO Approved Assessor for Gas and Oil
- Chartered Institute of Banking in Accounts and Law Related to Banking
- West Midlands International Trade Awards Finalist 2006
Key Responsibilities / Achievements:
- Managed and delivered ILM Award, Certificate and Diploma Programmes from Level 2 to Level 5 to a variety of clients, including Alcoa Fastening Systems, Severnside Housing, Fruit of the Loom, Infotec, KPO (Kazakhstan) and through distance learning in Taiwan
- Design, development and delivery of management skills development and staff development programmes, including Shropshire Council, Bullock Construction, Ricoh, Sandwell Borough Council and Cap Gemini
- Management and People Portal trainer for Shropshire Chamber of Commerce
- Executive coaching up to senior management level at Wolverhampton Council & Shropshire Council
- Graduate development recruitment, assessment and development programmes including Severn Trent Water, Santander, Balfour Beatty, Cofely, TSB Bank
- Implementing a Customer Excellence Programme for Innasol UK working with Rowland Company, Austria
- Outplacement programmes with Royal Mail regarding mail centres and delivery office units
- Motor industry assessment, project activity and training course delivery including VW, Audi, Citroen, Peugeot, Bentley, Nissan, SEAT and Skoda
- Supporting assessment centres for Santander, Mark Group, Vodafone and E-on
- Development of annual single day “away-day” development and team building events at Wrekin Housing Trust