Hayley serves as the invaluable Training Administrator at our Elliott Training, playing a pivotal role in ensuring the smooth functioning of our training programs. With over seven years of dedicated service, Hayley has become an integral and enthusiastic member of our team.
Her responsibilities are diverse and encompass various aspects of the training process. One of her key roles involves handling the logistics of our training courses. This includes liaising with clients to book courses, a task that demands meticulous planning and coordination. Hayley is adept at sending comprehensive joining instructions to participants, ensuring that they are well-prepared for their training sessions.
Communication is a cornerstone of Hayley’s role, extending beyond client interactions to encompass engagement with our trainers. She facilitates effective communication channels, ensuring that trainers are well-informed and equipped for their sessions. Additionally, Hayley serves as a point of contact for any queries that may arise, demonstrating her commitment to providing excellent customer service.
Beyond her professional contributions, Hayley is known for her infectious positivity. Her ever-present smile reflects her enthusiasm for her work and dedication to the team. Outside of the office, she enjoys walking, socialising with friends, and indulging in craft activities. These interests contribute to her well-rounded personality and enhance the positive atmosphere within the workplace.
In summary, Hayley’s multifaceted role as Training Administrator involves her in the entire training lifecycle, from client interactions to trainer communication, query resolution, and financial management. Her seven-year tenure stands testament to her commitment and expertise, making her an invaluable asset to Elliott Training.