Search our courses

working from home

Course Summary

Microsoft Teams is a chat-based workspace for groups of co-workers. Teams provides a single window workspace where team members can chat with instant messaging or video calls live online. It also enables users to make notes and share files instantly.

By creating a ‘Team’, you will automatically be allocated a team Group, OneNote space, SharePoint Site and Plan – so it’s highly integrated with those other elements of Microsoft 365.

Microsoft 365 (Formerly Office 365) is Microsoft’s cloud-based subscription service.  This Introduction to Microsoft Teams training course will educate users in the basics of using Microsoft 365 and its MS Teams services. It covers the features of Teams, Channels, Files, Meetings and Chat and the role they can play in your business.

target student icon
Target Students:-
Users working with Office 365
clock symbol
Course Duration:-
1/2 day or 1 day, depending on your requirements
Delegates should be familiar with Microsoft Office 365.

By the end of the Introduction to Microsoft Teams training course, delegates will be able to:
• Create and Manage a team’s user base
• Work with Channels, Groups and Chats
• Upload files and collaborate
• Communicate with colleagues via chat, video and meetings
• Use Teams on mobile devices

Subject Areas

  • MS Teams Overview
  • Creating/Managing
  • Channels
  • Chat
  • Conversations
  • Groups
  • Find Content
  • File Storage and Management
  • Communicating
  • Settings
  • Integration
  • Optional Topics

Course Content In Depth

MS Teams Overview

  • What is Teams?
  • Accessing Teams and the Start Screen


  • Creating a Team
  • Public v Private
  • Join/Favorite a Team
  • Adding/Reordering/Leaving Teams
  • Get link to a Team
  • Creating a Team from an Existing Team
  • Themes
  • Team Management
  • Adding Members/Owners
  • Member/Guest Permissions
  • Profile Management
  • Team picture


  • Creating/Managing/Viewing a Channel
  • Channel Connectors
  • Favorites/Follow
  • Email to Channel
  • Get link to a channel
  • Adding Tabs
    • Adding Uploaded Excel File to a Tab
    • Interacting with Tabbed File


  • Start a Chat
  • Activity threads
  • 1-1 and Group Private chat
  • Message the whole Team
  • Add people to a Chat (inc. Guests)
  • Formatting and Emojis, Mems, Stickers
  • @mention
  • Converting Chats to Meetings
  • Status indicators


  • Conversation Thread
  • Tag a Person, Channel, Team
  • Like a message
  • Saved messages
  • Mark as unread
  • Starting an On-Demand Meeting via Conversations


  • Create a Group
  • Create a Team for an existing group
  • Group conversations vs conversations in Teams
  • Group Calendar
  • Group Planner/Site

Find Content

  • Find Chats, Files, People
  • Feed filter
  • My Activity feed
  • Search Commands

File Storage and Management

  • Uploading Files
  • Sharing files
  • Make the File a tab
  • Real time collaboration


  • Using Video or Phone audio
  • Meetings/Conference Calls
  • Scheduling and Joining Meetings
  • Inviting people to meetings
  • Adding people to meetings
  • Meeting tools – e.g. Recording
  • Share Desktop
  • Teams on Mobile IOS/Android
  • SharePoint/OneNote integration


  • User Account settings
  • Notification settings


  • Integrate Apps – Review available Apps
  • Integrate Bots e.g add Flow & Who Bot
  • Connectors – Facebook/Twitter

Optional Topics

  • Teams and SharePoint
  • Group site vs Team site
  • Team document library
  • Additional SharePoint libraries/lists Pages
  • Teams and Flow
  • Teams and Flow Integration

If any of our courses are of interest to you please get in touch with our team today to have an initial discussion about your requirements. Call us on 01452 341869 or drop us an email.