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Performance Managing a Team

Workshop Duration Each workshop to be 2 days in duration running from 9.00 am to 30 pm with a maximum of 4 delegates per workshop. Suggested 2 x 1 day follow up sessions later in the year to assess implementation since the initial workshop – some classroom based activities and observations of the Team Leaders … Continued

Minute Taking

Workshop Duration A 1 day course that explores the minute taker’s role in more detail. Overview Meetings are vital in many businesses, but often their effectiveness is lost because the information they provide isn’t recorded accurately or the actions required aren’t clearly communicated. This course provides a variety of best-practice frameworks to help delegates filter … Continued

Managing Your Workload Effectively

Workshop Duration 1 Day Overview Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve business objectives. Whether you’re top management or just starting out in your career, successful management of time is clearly a valuable addition to your skill set. This … Continued

Managing Performance

Workshop Duration 1 Day Overview In order to work effectively and efficiently all employees require feedback on their performance. Managers have a natural responsibility for reviewing and managing performance, unfortunately, some managers allow the once-a year scheme to override the informal review that should take place on a regular basis. Ignoring poor performance and challenging … Continued

Managing Performance – The Empowering Appraisal

Workshop Duration 1 day workshop Overview Good line managers are recognised and valued by employees, and when employees have supportive relationships with their line manager, they express greater happiness with a wide range of other features of their working life, and see the formal process of appraisal as a valuable tool to achieving organisation, team … Continued

Managing Performance – The Empowering Appraisal

Workshop Duration 2 Hours Overview The task of reviewing or appraising employees places a considerable responsibility on the managers involved. It is a delicate as well as complex task. Appraisal interviews are used to review an individual’s performance and progress in the job and to access their potential for future promotion. If carried out effectively … Continued

Managing Organisation Conflict

Overview This programme is designed to provide leaders, managers, and change agents with the skills and knowledge that will enable them and their organisations to successfully resolve workplace conflicts, and lead difficult or challenging staff members. Participants will gain insight into a variety of style & preference indicators, including – Influencing, Stress and Conflict Management. … Continued

Influencing Skills and Strategies

Workshop Duration 1 day Overview On this one-day course we explore how to flex your individual communication style to influence and motivate people in different arenas and with different personality types. Communication can and often does go wrong, in so many ways. Fortunately, a little understanding of the communication dynamic can help you to have … Continued